Return and exchanges

Article 6 - Withdrawal

In accordance with the provisions of Article L.121-21, you have a withdrawal period of 14 days from the receipt of your products to exercise your right of withdrawal without having to justify reasons or pay a penalty.

Returns are to be made in their original state and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

The return costs are your responsibility.

In case of exercise of the right of withdrawal, Store Juliet will proceed to the refund of the sums paid, within 14 days following the notification of your request and via the same means of payment as that used at the time of the order.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of Article L.121-21-8 of the French Consumer Code, the right of withdrawal does not apply to:

The supply of goods made up according to consumer specifications or clearly personalized.